Frequently Asked Questions
We always offer free shipping.
Zephyras orders are shipped with Postnl or DHL couriers. A tracking number will be sent via email after the order is processed.
We offer 30 days easy returns or exchanges if you are not satisfied with your order for any reason. Just send us an email at info@zephyras.nl
Not satisfied? Money back! We stand behind our products 100%. That's why we offer a 'no quibble, money back guarantee': you can return or exchange the product up to 30 days after you received it.
We are not satisfied until you are. Our customer service always strives for excellence. Do you have any questions? Feel free to contact us at info@zephyras.nl . We will respond within 24 hours during the following working hours:
- Monday - Friday: 8:00 - 17:00
- Saturday - Sunday: 10:00 - 16:00
You can pay safely with us using Ideal, Bancontact, credit card and ApplePay.
An SSL (Secure Socket Layer) connection secures the digital transfer of your personal data, including credit card and account information. Protecting your data is a high priority for us. That is why we treat your data with the utmost confidentiality, we do not share it with third parties and only use it to process your order.